Refund policy

100% Feel-Good Guarantee

Your first Electric Cloud order is covered. If it isn't for you, email us at hello@drinkelectriccloud.com within 30 days of delivery and we'll send you a return authorization.

• Try up to 6 cans. Mix flavors if you like.
• Send the rest back unopened within 14 days of your return authorization, and we'll refund your full order, including the cans you tried and the original shipping.
• Return shipping is on you, and returns need our approval first. Gummies must come back sealed and unopened.

Not covered: orders where more than 6 cans have been opened, requests made more than 30 days after delivery, returns shipped more than 14 days after approval, and repeat orders or subscription renewals. One guarantee per customer, household or shipping address.

Damaged or missing orders are handled separately: email us within 7 days of delivery with a photo and we'll send a replacement or a refund. If your order never arrives, contact us and we'll make it right.

For subscription renewals and repeat orders, cancellations must be made before your payment method is charged, as our system begins preparing orders quickly to ensure fast delivery. Once your payment is processed and the order is in progress at our warehouse, it will not be eligible for a refund.

Additional Details

Refund Processing: Approved refunds will be returned to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

Unauthorized Returns: Returns sent to our warehouse without prior approval will not be accepted or refunded.

International Orders: We currently ship within the United States only and do not offer international orders or refunds at this time.

Full details: drinkelectriccloud.com/pages/refund-policy