FAQ

FAQ

FAQ

Let's answer some questions!

FAQ

Let's answer some questions!

GENERAL QUESTIONS

What exactly is Electric Cloud?

Electric Cloud is a CBD and adaptogen infused beverage that is designed to lift and level the mind. Our ingredients are all natural and blended to perfection. We use 8 total adaptogens that work well synergistically to support our bodies natural stress responses. Our beverages contain 0g of sugar. They are also 0 calories making them a perfect healthy and natural boost to your overall wellness. While adaptogens are known for their support with stress responses they can also support energy and mood.

When should I drink Electric Cloud?

Adaptogens can be used throughout different times in our day. Though we designed Electric Cloud for two main goals in mind:

Morning mindfulness: For focusing the mind first thing, ready to take on the day.

Afternoon uplift: For re-centering and recharging mid afternoon, giving the mind the mental space to continue at its best.

How can I contact support?

We’d love to hear from you. Email us at hello@drinkelectriccloud.com and our team can help you out.

How can I stock Electric Cloud in my store

Electric Cloud is focused on growing as organically as possible. We currently partner with independent grocers and health stores. You can find out more in our wholesale section.

What happens if I don't like Electric Cloud?

Before you make any rash decisions, make sure you let your Electric Cloud chill in the fridge for at least 12 hours prior to popping it open—this really helps to enhance the flavors! If you're still not blown away, please shoot us an email at hello@drinkelectriccloud.com within 30 days of your online purchase to request a refund (including shipping, if applicable). We can only offer refunds for your first purchase, and our refunds are limited to one case per person for online orders only. Oh and psst... we suggest ordering our sampler pack first so you can discover your favorite flavor and order it to your heart's (and taste buds') desire—no buyer's remorse here!

INGREDIENTS

What is Water Soluble CBD?

Water soluble CBD is a much more bioavailable version of CBD. You can learn more in our Water-Soluble CBD section.

Does Electric Cloud contain caffeine?

Electric Cloud does not contain caffeine. Electric Cloud is designed to support the body and resist stressors that can occur with the use of caffeine. We developed our formula to boost energy and mood through the use of all natural plant extracts without the use of caffeine.

What is Electric Cloud sweetened with?

Electric Cloud is sweetened with a combination of Erythritol and Stevia. Never anything artificial.

Is Electric Cloud carbonated?

Electric Cloud is lightly carbonated to perfection.

Can I consume Electric Cloud while pregnant or breastfeeding?

We always recommend checking with your primary healthcare provider before adding something new to your diet!

SUBSCRIPTION

How can I sign up for a recurring subscription?

We made our subscription simple as can be and hiccup-free. When you head over and select any of our products, you will see two purchase options: the one-time order at full price, and the subscribe and save which saves you $10 on each 12-pack (seems like a no-brainer, right?).

How can I swap my subscription flavor?

Simply text “START” to (833) 974-1229 to make any changes. And if you prefer the old-fashioned way (we get it), you can always log in to your Electric Cloud account via our website instead.

Can I skip a shipment?

Of course! Simply text "START" to (833) 974-1229 to make any changes. You can also login to your Electric Cloud account and manage your subscription by clicking "skip"

How will I receive my exclusive perks?

We'll send subscriber-only discounts, exclusive early access to new products and flavors right your email.

How can I use dedicated support?

Our subscription support team is here for you via text and email to help with any and all things Electric Cloud. Swap a product, change order frequency, ask a question, send us a joke—we’re here for it all. Our e-mail is subscription@drinkelectriccloud.com and our phone number to text is (833) 974-1229.