Privacy Policy
How we collect, use, and protect your personal information.
Last updated: February 19, 2026
Overview
This Privacy Policy describes how Electric Cloud LLC ("we", "us", "our") collects, uses, and discloses your personal information when you visit or make a purchase from drinkelectriccloud.com (the "Site").
Contact
If you have questions about our privacy practices or would like to make a complaint, contact us:
Email: support@drinkelectriccloud.com
Mail:
Electric Cloud LLC
2801 Ocean Park Blvd #1136
Santa Monica, CA 90405
Information We Collect
Device Information
Collected automatically when you visit the Site via cookies, log files, web beacons, tags, or pixels. This includes:
- Web browser type and version
- IP address and time zone
- Cookie data
- Pages viewed, products browsed, and search terms
- How you interact with the Site
We use this to load the Site accurately and analyze usage to improve your experience.
Order Information
Collected from you when you make a purchase. This includes:
- Name, billing address, and shipping address
- Payment information (including credit card details)
- Email address and phone number
We use this to fulfill orders, process payments, arrange shipping, send order confirmations, screen for fraud, and (if you opted in) send marketing communications.
Customer Support Information
Collected directly from you when you contact us via email or support forms. This includes any details you provide related to your inquiry.
How We Use Your Information
- Fulfill and ship your orders
- Process payments securely
- Communicate about your orders, subscription, and account
- Provide customer support
- Improve our products and website
- Send marketing communications (only if you opt in)
- Screen for fraud and prevent unauthorized transactions
Sharing Your Information
We share your personal information with service providers who help us operate our business, including:
- Shopify — our e-commerce platform (Shopify Privacy Policy)
- Authorize.net — payment processing
- Klaviyo — email marketing (only if you opt in)
- UPS / USPS — shipping and delivery
We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.
We do not sell your personal information to third parties.
Advertising & Analytics
We use your information to deliver targeted advertising we believe may interest you. Our advertising partners include:
You can also opt out of targeted advertising through the Digital Advertising Alliance.
Cookies
We use cookies to remember your preferences and understand how you use our Site. You can manage your cookie preferences through your browser settings.
Learn more at allaboutcookies.org. See Shopify's cookie list at shopify.com/legal/cookies.
Do Not Track
We do not alter our data collection or use practices in response to Do Not Track signals, as there is no standard interpretation for these signals at this time.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
You can request deletion of your data at any time (see "Your Rights" below).
Your Rights
All Customers
You have the right to access, update, or request deletion of your personal information at any time. Email us at support@drinkelectriccloud.com.
California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to:
- Know what personal information we collect and how it's used
- Request deletion of your personal information
- Opt out of the sale of personal information (we don't sell your data)
- Appoint an authorized agent to submit requests on your behalf
European Residents (GDPR)
If you're in the European Economic Area, you have the right to access, port, correct, or erase your personal information. You may also object to automated processing.
Your information is processed in the United States. For GDPR compliance details, see Shopify's GDPR documentation.
Security
We take reasonable measures to protect your personal information. Credit card data is always encrypted during transfer and is never stored on our servers. Payments are processed securely through Authorize.net.
Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes take effect immediately upon posting.
Complaints
If you have a concern about our privacy practices, contact us using the information above. If you're unsatisfied with our response, you may file a complaint with your local data protection authority.
See also: Terms of Use · 100% Feel-Good Guarantee
