Terms of Service

Overview

This website is operated by Electric Cloud LLC. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service. If you don't agree, please don't use the site.

We may update these terms from time to time. Your continued use of the site after changes are posted constitutes acceptance of the updated terms.

1. Eligibility

By using this site, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products & Pricing

All products are available exclusively online. We make every effort to display product colors and images accurately, but we cannot guarantee your monitor's display will be exact.

Prices are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue any product at any time at our sole discretion.

Product descriptions, including nutritional information and ingredient lists, are provided for informational purposes. Electric Cloud products are not intended to diagnose, treat, cure, or prevent any disease.

3. Orders & Billing

You agree to provide accurate and complete purchase and account information. We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors.

If we cancel or change an order, we'll attempt to notify you via the email or phone number provided at the time of purchase.

4. Subscriptions

Subscription purchases automatically renew at the interval you select (default: every 30 days) unless you cancel before the next billing date. You will be charged automatically for each renewal.

You can manage your subscription at any time—skip, pause, swap flavors, change frequency, or cancel—through your subscription portal. No contracts, no penalties, no hoops.

You'll receive an email reminder before each renewal charge, giving you time to make changes.

5. 100% Feel-Good Guarantee & Refunds

We offer a 100% Feel-Good Guarantee on your first order. If you're not satisfied within 30 days of delivery, we'll issue a full refund, including shipping. Full details are available on our guarantee page.

Key terms:

• First-time customers only—one guarantee per customer, household, or shipping address
• Try up to 6 cans; return remaining unopened cans for a full refund (product and shipping)
• Single six-pack orders: no return needed
• Pre-approval required—email us before shipping anything back
• 30-day window from delivery date (based on carrier tracking)

Damaged or missing shipments are handled separately—contact us anytime for a replacement or refund.

6. Payment & Security

Payments are processed securely through Authorize.net. Credit card information is always encrypted during transfer and is never stored on our servers.

Your content (excluding payment information) may be transferred unencrypted across networks and may be adapted to conform to technical requirements of connecting networks or devices.

7. Intellectual Property

All content on this site—including text, images, logos, graphics, and product designs—is the property of Electric Cloud LLC and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the site or its content without our express written permission.

8. User Content & Feedback

Any content you submit to us—reviews, comments, ideas, suggestions, or other materials—may be used by us without restriction or compensation. We are not obligated to maintain submissions in confidence or respond to them.

We may remove content we determine to be unlawful, offensive, or in violation of these terms.

9. Third-Party Links & Tools

Our site may contain links to third-party websites or provide access to third-party tools. These are provided "as is" without warranty. We are not responsible for the content, accuracy, or practices of third-party sites.

Please review third-party terms and policies before engaging in any transaction.

10. Personal Information & Privacy

Your use of personal information through our site is governed by our Privacy Policy.

11. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. The site and its content are provided "as is" and "as available." Your use of the service is at your sole risk.

We do not warrant that the results obtained from using our service will be accurate or reliable, or that any errors will be corrected.

12. Limitation of Liability

In no event shall Electric Cloud LLC, our directors, officers, employees, or suppliers be liable for any injury, loss, claim, or damages arising from your use of the site or any products purchased through the site.

13. Indemnification

You agree to indemnify and hold harmless Electric Cloud LLC from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, it shall be enforced to the fullest extent permitted by law. The remaining provisions will continue in full force and effect.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

16. Termination

We may terminate or suspend your access to the site at any time, without prior notice, for any reason—including breach of these Terms. You may stop using the site at any time.

All provisions that should reasonably survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.

18. Contact

Questions about these Terms of Service? Email us at support@drinkelectriccloud.com.

Electric Cloud LLC
2801 Ocean Park Blvd #1136
Santa Monica, CA 90405